Shipping policy

Shipping FAQ

Q: Can you ship internationally?

A: At this time, we are only able to accommodate and ship to customers in the United States.

Q: How and when will my order arrive?

A: Once your order is placed, it will begin processing.  This is the process of filling, labeling and packaging your order.  Processing takes a maximum of 3 business days.  We will then generate a shipping label, send you an email containing the the tracking information, and hand it off to USPS.

Once your package is in the possession of USPS, normal transit time can vary between 2 to 7 business days.  However, it is likely you will receive your order within 2 to 5 business days after shipment, depending on your proximity to Minnesota.

Q: Which shipping service does AromaRendezvous use?

A: Shipping occurs solely through USPS Ground Advantage.  Orders must ship via ground due to the nature of the shipment.

Q: What if there is a delay or my package may be lost?

A: AromaRendezvous.com is not responsible for delays caused by shipping carriers, weather events, or other circumstances beyond our control.  If your package is lost in transit, please contact us promptly for assistance with filing a carrier claim when applicable.

Q: What if my package is refused or undeliverable?

A: Orders returned to us due to an incorrect shipping address provided by the customer, refusal of delivery, or failure to claim the package will be subject to re-shipping costs. Original shipping charges are non-refundable.